Support is available, 8 am to 5 pm, Monday to Friday. On weekends and after hours, leave a message and we’ll get back to you the next business day.
Unifone is a member of Telecommunications Dispute Resolution (TDR), a free and independent service. If you have a complaint, please contact us first so we can try to resolve it. Information about our complaints process is available in our Customer Care Policy. If we cannot resolve your complaint, you can contact TDR at www.tdr.org.nz or 0508 98 98 98.
